Billing and Shipping Support

For questions about payment, shipping, or product returns, please contact our Customer Care department by filling out a Support Request.

Frequently Asked Questions (FAQ)

For answers to some of the most common questions, please visit our FAQ page.

Top 5 Questions

How do I access the files on the CD/DVD?

Why am I receiving e-guides on a CD? I thought the guide was printed.

Where is my order?

Why can’t I skip the video and just order?

Why is the total cost more than stated on the sales page?